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Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to press the Help button, which is visible on each page. A pop-up menu will open. It offers detailed info about all the operations that you can carry out on the given page. Each context menu appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have an extensive assortment of video tutorials demonstrating how to use our hosting Control Panel. They're meant for those of you who would like to see how things are getting done instead of only reading articles. Thus, everyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't find the answer you are looking for, have a look at our comprehensive FAQ section, which includes questions asked by actual clients and provides real solutions. We frequently update our FAQ section with new articles in order to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions section either, you can get in touch with our excellent team of customer support engineers available 24-7 and ready to assist you with any problem. Each support ticket you open will be replied to in less than 60 minutes (the average response time is just 20 mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 271514

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: [email protected]

Online Contact Form

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